Do you accept insurance?

We are an out-of-network provider, though in some cases you may be eligible to use your out-of-network insurance benefits for our sessions. If needed, we are able to provide you with a superbill, which you will be able to submit to your insurance provider. You are responsible to pay the full fee at the time of session.

Please call your insurance company to verify this information prior to our session if you are looking to use your insurance provider.

What is a SuperBill and how can it help with affording therapy?

A superbill is a document that contains information about the services you received during a therapy session, including the date of the service, the type of service, a diagnosis and the cost of the service. When you pay for a therapy session out-of-pocket, you can request a superbill from your therapist, which you can then submit to your insurance provider for reimbursement.

If your insurance provider covers out-of-network services, they may reimburse you for a portion of the cost of the therapy session. The amount of reimbursement can vary depending on your specific insurance plan and the type of service you received.

To use a superbill, you will need to submit it to your insurance provider along with any other required documentation, such as a claim form. Your insurance provider will then review the superbill and other documents to determine the amount of reimbursement you are eligible for.

It’s important to note that not all insurance providers cover out-of-network services, so it’s important to check your insurance plan to see if you are eligible for reimbursement. Additionally, the amount of reimbursement can vary depending on your specific insurance plan and the type of service you received, so it’s a good idea to talk to your insurance provider to understand what costs will be covered and what you will need to pay out-of-pocket.

Please be advised that your therapist will not be involved with the insurance company as it comes to your superbill. This is something the client handles on their end, and that the therapist does not have access to this information. If you have any further questions, don’t hesitate to contact us!

What questions should I ask my insurance provider about my superbill?

You can call the concierge number on the back of your insurance card and ask:

1. Do I have out-of-network benefits for outpatient therapy?
2. What is my out-of-network deductible? (your deductible is the amount you need to hit before your insurance company can start reimbursing for your sessions.)
3. What percentage is covered for out-of-network therapy once I’ve hit my deductible? (Here is when they’ll provide you with a percentage like 60% or 80% depending on your coverage)
4. My therapist’s CPT code is 90834, what will be reimbursed for my 45-minute psychotherapy session?
5. Can you please instruct me on how to submit my claim for reimbursement?
6. When should I expect my reimbursement for my sessions?

How can I pay for my session?

We accept credit cards, cash, and HSA cards. You must upload a card on file in order to schedule your first appointment.

What does a first session look like?

Great question! Before your session begins, we will have you fill out some important paperwork so that your therapist can learn a bit more about you prior to you meeting. In the session, our therapists typically ask you to tell them about YOU, your hobbies, family members, significant others (if relevant), occupation/school, support systems, and anything else you feel would be important for them to know about you. Once you go over all of that, and you may find ourselves to be all over the place (which is totally normal!), your therapist will typically set aside the last 15 minutes of the session for you to tell them what brought you into therapy and what some of your goals are.

What is teletherapy like? Do you offer in-person therapy?

Teletherapy is just like regular therapy but from the comfort of your own home! We use a simple HIPAA compliant site that allows us to safely navigate our online sessions. We also offer therapy in-person at our Devon, PA location!

Can you work with me if you live anywhere in the country?

As much as we would love to, we can only work with people residing in the state of Pennsylvania and New Jersey at this time.

Not all of our therapists are able to see clients in each of these states.