FAQs & Rates

Rates & Insurance

Our session rates vary depending on the therapist and range from $140-$175 for individual therapy and $165-$200 for couples therapy.

We are Out-of-Network with all insurance companies. We provide you with a monthly statement (called a Superbill) which you can submit to your insurance provider for reimbursement. We have found that many insurance plans will reimburse 40%-80% of the cost of Out-of-Network therapy after meeting your deductible.

A superbill is a document that contains information about the services you received during a therapy session, including the date of the service, the type of service, a diagnosis and the cost of the service. When you pay for a therapy session out-of-pocket, you can request a superbill from your therapist, which you can then submit to your insurance provider for reimbursement.

If your insurance provider covers out-of-network services, they may reimburse you for a portion of the cost of the therapy session. The amount of reimbursement can vary depending on your specific insurance plan and the type of service you received.

You can call the concierge number on the back of your insurance card and ask:

  1. Do I have out-of-network benefits for outpatient therapy?
  2. What is my out-of-network deductible? (your deductible is the amount you need to hit before your insurance company can start reimbursing for your sessions.)
  3. What percentage is covered for out-of-network therapy once I’ve hit my deductible? (Here is when they’ll provide you with a percentage like 60% or 80% depending on your coverage)
  4. My therapist’s CPT code is 90834, what will be reimbursed for my 45-minute psychotherapy session?
  5. Can you please instruct me on how to submit my claim for reimbursement?
  6. When should I expect my reimbursement for my sessions?

We accept credit cards, cash, and HSA cards. You must upload a card on file in order to schedule your first appointment.

We ask for at least 48 hours’ notice if you need to cancel or reschedule an appointment. Cancellations made with less notice will be charged the full fee unless in an emergency. 

Confidentiality

Your sessions are private and confidential. The only exceptions are if you’re a danger to yourself or others, or if there’s concern about child or elder abuse. Before your first session, you’ll receive a confidentiality agreement to review and sign.

Yes! We use secure, HIPAA-compliant platforms to protect your privacy. To ensure confidentiality on your end, we recommend choosing a quiet, private space for your sessions.

About Therapy

No, you don’t have to be in crisis to start therapy. Many people seek therapy to work on personal growth, manage stress, or navigate life transitions. Therapy is a space for support, no matter where you are in your journey.

Finding the right therapist is about fit and comfort. Consider their specialty, approach, and experience with your specific concerns. It can also help to schedule a consultation to see if their style aligns with your needs.

Online therapy allows you to connect with your therapist through secure, video-based platforms. Before your session, you’ll receive a link to join the meeting. During the session, you’ll talk just like you would in person, but from the comfort of your own space. All you need is a stable internet connection and a private, quiet spot for the session.


Yes, therapy can still be a good fit even if you’ve had a negative experience in the past. Different therapists have different styles, and it might take time to find someone whose approach works for you. If you’re open to trying again, we’re happy to help you explore what could make this experience better.


Absolutely. It’s important to feel comfortable with your therapist. If you don’t feel it’s a good match, let us know, and we can help you find someone who might be a better fit for your needs.

Therapy sessions are typically 50 minutes long. Most clients start with weekly sessions, but the frequency can be adjusted based on your preferences, goals, and progress.

The timeline varies for everyone. Some people notice changes in a few sessions, while others may take longer depending on their goals and challenges. Therapy is a process, and consistency is key to seeing meaningful results.

If you need to take a break, let your therapist know so you can discuss the best way to pause your sessions. We’ll ensure you feel supported during your time away and can help you plan for when you’re ready to return.

Ready to get started?

Are you ready to take the first step towards healing and well-being? Schedule your FREE 15-minute phone consultation now to explore our therapy options, have your questions answered, and discover the perfect therapist tailored to your needs.

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